Bulletproof Merchandise Planning for a Multinational Consumer Electronics Retailer

Supply chain challenges

The client faced several significant challenges in managing their diverse product categories and outdated systems.

  • Data Security and Integrity

    With critical operations running on outdated systems, the client faced heightened concerns around data security and integrity. Ensuring that all code and data remained within their secure data center and network was a paramount challenge, given the potential risks associated with older technology.

  • Outdated Oracle System

    The client was reliant on an out-of-support Oracle system, including Oracle 9i EBS and Oracle 11g databases, which posed significant risks to operational stability. The necessity of maintaining 24/7/365 support for these legacy systems added considerable complexity to their IT infrastructure.

  • Diverse and Complex Product Categories

    The client managed a wide range of non-grocery product categories, including entertainment, cosmetics, pharmaceuticals, and mobile electronics. This diversity introduced significant challenges in ensuring seamless operations across all categories, each with unique requirements and complexities.

  • Continuous Support Needs

    Given the complexity of their operations and the outdated nature of their systems, the client required continuous, round-the-clock support for their warehouse applications. This demand for 24/7/365 support was essential to avoid disruptions and ensure smooth operations.

Algo’s solution

Algo provided comprehensive solutions to address the client’s challenges, ensuring seamless operations and enhancing overall efficiency. Below are the key solutions implemented by Algo.

  • Secure and Compliant Development Practices

    Algo ensured that all code and data remained securely within the client’s data center and network, adhering strictly to the client’s processes and policies. This approach maintained high levels of data security and integrity, addressing the client’s concerns about potential risks associated with their legacy systems.

  • Comprehensive Legacy System Support

    Algo deployed its expertise in managing legacy systems to provide continuous 24/7/365 support for the client’s outdated Oracle systems. This included project management, technical and functional analysis, PL/SQL scripting, Oracle forms development, and Java Web Application & Services Development, ensuring the client’s operations ran smoothly despite the outdated infrastructure.

  • Tailored Solutions for Complex Product Categories

    To address the complexity of managing diverse non-grocery product categories, Algo provided customized solutions using technologies like Oracle EBS, Oracle database, and various Java applications. These solutions were designed to meet the unique requirements of each product category, ensuring efficient management across all areas.

  • Flexible Development Support

    Algo offered a monthly pool of development hours to accommodate the client’s evolving needs. This flexibility allowed the client to address new challenges as they arose, ensuring that their operations could adapt to changing business requirements and technology landscapes.

The results

Algo’s partnership with the client led to significant improvements in operational efficiency and stability.

By providing continuous support for outdated systems and implementing tailored solutions for complex product categories, Algo ensured seamless operations. The successful management of data security and adherence to the client’s stringent policies further reinforced trust in the partnership.

Overall, the results demonstrated a high level of operational efficacy, enabling the client to effectively manage their diverse product categories and IT challenges, paving the way for continued growth and collaboration.

Enhance your operational efficiency and secure your data today.